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Ujwal T U
MDM Engineer / Product Management
About
Ujwal T U is a Customer Success Engineer with a passion for learning the core aspects of Technical and Customer related Engineering. He is currently working as a Technical Support Engineer-APAC at SOTI and has relevant experience of 0.52 years. Ujwal has a diverse background with experience in different roles. He has previously worked at Sutherland as a Client Service Associate for NA/EMEA, where he was responsible for end-to-end customer interaction, payroll policies, troubleshooting issues, and team training. He has also worked as an Operational Specialist at Engineer's Cradle. Ujwal holds a Bachelor's degree in Production Engineering from Vidya Academy of Science and Technology and APJ Abdul Kalam Technological University. He is currently pursuing an MBA in Information Technology and System Management from NMIMS, which he is expected to complete in 2024. Ujwal's tech stack includes product management, quality assurance, and backend development. He is customer-centric and passionate about working with product teams to enrich and develop products according to customer requirements. Overall, Ujwal is a dedicated and enthusiastic professional with a strong desire to learn and grow in the field of Technical and Customer related Engineering.
Education Overview
โข svkms narsee monjee institute of management studies nmims
โข vidya academy of science and technology
โข apj abdul kalam technological university
Companies Overview
โข soti
โข sutherland
โข engineers cradle
Experience Overview
1.2 Years
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Experience
Skills
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Amazon Web Services (AWS)
Android
Application Architecture
Business Analytics
Client Services
Cloud Computing
Collaborative Problem Solving
Compliance Management
Computer Science
Critical Thinking
customer satisfaction
Customer Service
Daily Operations
Databases
Debugging
Documentation
Field Work
Google Analytics
Infrastructure as a Service (IaaS)
iOS
IT Hardware Support
IT Operations
ITIL
JavaScript Frameworks
Key Performance Indicators
Kronos
Machine Learning
Microsoft Azure
Microsoft Office
Microsoft SQL Server
Mobile Device Management
Multitasking
Networking Technology
Product Management
product manager
Product Support
Risk Management
Root Cause
Sales Engineering
Salesforce.com
Security Assertion Markup Language (SAML)
Security Awareness
Service Desk
SOTI MobiControl
Splunk
SQL
Technical Assistance
Technical Documentation
Technical Product Sales
Technical Support
Troubleshooting
Virtual Private Network (VPN)
Contact Details
Email (Verified)
ujwXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
svkms narsee monjee institute of management studies nmims
Master of Business Administration - MBA
2022 - 2024
vidya academy of science and technology
Bachelor of Technology - BTech
2017 - 2021
apj abdul kalam technological university
Bachelor of Technology - BTech
2017 - 2021
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